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Booking Conditions - Keep for reference

Provisional bookings remain firm for one week pending return of booking form and 25% deposit.

The balance is due 6 weeks prior to the arrival date. Non payment by the due date will be treated as cancellation.

CANCELLATION In the event of cancellation, please advise us immediately. We will attempt to re-let the property and return your payment, less a handling charge of £30.00. If we are unable to re-let all monies will be forfeited.

ARRIVAL AND DEPARTURE The cottage is available from 3.00pm on the day of arrival to 10.00am on the day of departure.

GUEST NUMBERS The number of people occupying the cottage must not exceed the number stated without written approval.GROUPS - We do not normally accept same sex groups or groups where the majority are under 21 years. ( a group being 5 or more people)

CLEANING, DAMAGE, BREAKAGES The cottage should be left clean and in the same good condition as found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage and or where excessive cleaning is required.

DOGS A well behaved small dog is most welcome, by arrangement. However it should not be left alone in the cottages or allowed to foul the gardens. If you would like your pet to sit on the furniture please bring a blanket to cover it.

In the unlikely event of the cottage being unavailable for reasons beyond our control, e.g. fire damage, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.

The use of accommodation and gardens, is entirely at the Hirers's risk and no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer's companions or guests.

If you have any concerns or special needs don't hesitate to contact us.

We want you to enjoy your stay and look forward to welcoming you.

 

Anne & John Packer
Highstone, Blackhorse Lane
Clyst Honiton, Exeter

East Devon EX5 2AR
Tel 01392 368558
Mobile 07929 505879
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